Privacy Policy

At DealKinetic, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when you:

• Create an account or register for our services
• Fill out forms or surveys on our website
• Contact our customer support
• Provide access to your CRM or other business systems
• Provide information about your business for our services

1.2 Information We Collect Automatically

When you access or use our services, we may automatically collect:

• Usage information about your interaction with our services
• Device information, such as hardware model, operating system, unique device identifiers
• IP address and browser type
• Cookies and similar tracking technologies

1.3 Information From Your CRM

With your authorization, we access lead information from your CRM to provide our lead recovery services, including:

• Lead contact information
• Lead communication history
• Lead status and engagement data
• Other relevant information needed to re-engage leads

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Re-engage your abandoned leads through our automated systems
• Create performance reports and analytics for your review

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With your consent: We will share your personal information with companies, organizations, or individuals outside of DealKinetic when we have your consent to do so.
• For service providers: We may share your information with trusted service providers who work on our behalf to help us provide and improve our services.
• For legal reasons: We will share personal information if we believe it is required by law or to protect the rights, property, and safety of DealKinetic, our customers, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, we may transfer your information as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments of our infrastructure
• Access controls that limit employee access to your information
• Continuous monitoring for unauthorized access attempts
• Data backup and disaster recovery protocols

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we limit how we use your personal information.
• Data portability: You can request a copy of your information in a structured, commonly used format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at privacy@dealkinetic.com.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we do, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: